CTS cloud security partner, Avanan, protects your mailbox with an advanced phishing blocker, malicious intent scanner, and spam protection. Combining our pre-launch training of your existing mail flow with a cutting-edge AI engine creates the most effective protection against email-borne threats. Reviewing the basics of how our email security works will ensure that you can utilize it to its full potential, and no important communication will be missed.

Daily Digest

Daily Digest is a notification email that gets delivered to each inbox twice a day. First one goes out around 9am followed by the second one around 4pm. It contains a list of emails that have been blocked as dangerous (quarantined) as well as those that have been marked as spam. Below is a screenshot of a sample digest email.

As emails are delivered to your inbox, they are scanned for phishing and spam. Any emails flagged as malicious or junk are added to a digest list. This list as shown above is sent to each user twice daily. If no new emails have been flagged since the previous digest at the time next digest is scheduled to go out, it will be skipped.

What is a quarantined email?

Quarantined emails are those that have been identified as malicious. These may include malware attacks, malicious file attachments, phishing attempts, impersonations, and more. Emails in this category are often dangerous and are rarely incorrectly flagged by our detection system. If a user suspects that a flagged email is legitimate, they can request its release from the quarantine.

What is a spam/junk email?

Spam/junk emails include bulk emails and marketing emails. Digest will list these emails as an added convenience and emails flagged as spam can be found in your junk folder.