The following guide will provide the steps necessary to connect to a Windows 365 Cloud PC. Please follow the process that applies to your computer's operating system or preferred method of connecting.
The following guides only apply if you are currently assigned a Windows 365 Cloud PC license by Chat Tech Solutions. Any questions or issues, please contact support@ctsitcare.com
Windows
- Download the Windows App from the Microsoft App Store
- Launch the application by searching for Windows App from the start menu
- Click Sign In and sign in using your Microsoft 365 email and password. Approve sign in with MFA when prompted.
- You should now see all cloud computers assigned to your account. To start a remote session with your cloud computer, click on Connect.
Trouble Connecting To Your Cloud PC?
If you had trouble connecting to your cloud computer, please reach out to support@ctsitcare.com so we can investigate.
macOS
- Download the Microsoft Remote Desktop application from the App Store
- Open the application and click on the Workspaces tab
- Click on + → Add Workspace
- Enter the following URL in the Add Workspace window:
https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
- Click Add and sign in to your Microsoft 365 account when prompted. Approve sign in with MFA when prompted.
- After a few seconds, you should now see 1 device under the Workspace tab.
- You can now quick connect to the Cloud PC by double clicking the Cloud PC name. Alternatively, right click → Connect has the same effect.
Trouble Connecting To Your Cloud PC?
If you had trouble connecting to your cloud computer, please reach out to support@ctsitcare.com so we can investigate.
Browser Method (Chrome, Firefox, Edge, etc)
Windows 365 Cloud PC can also be remoted into from within the browser using macOS or Windows. Although it is recommended to connect with the respective dedicated application from above, this method provides a quick way to remote into your cloud PC without installing additional applications.
Limitations
Please note - while convenient, the browser method results in a slower performance experience due to browser limitation. Some features may not function as expected as well due to browser limitation.
- Go to https://windows365.microsoft.com/ from your browser
- When prompted, sign in to your Microsoft 365 account. Approve sign in with MFA when prompted.
- You should now see your Windows 365 Cloud PC. To connect to the computer, click on Open in browser.
- The In Session Settings window should pop up. To ensure you have the best experience, enable all options located under In Session Settings and click Connect
